Clinical Care Technician

Education Qualifications:

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks. 
• Supports patient scheduling and work queue needs as assigned.
• Follows up on no-shows and works with providers to review and approve add-ons.
• Greets patients, supports virtual visits, completes identification verification, height, weight and vision and hearing screening, and informs patients of wait time.
• Chaperones exams as needed. 
• Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.
• May perform specific patient care tasks based on training.
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
• Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.
• Cleans procedure and exam rooms between patients and at end of day.
• Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
• Cleans and ensures proper maintenance for equipment as assigned.
• Performs daily crash cart checks, monitors, and empties sharps containers.
• Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.

Preferred Qualifications:

• Customer service skills
•  Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology