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Emergency Medical Services Dispatcher

Job Description

Job Description:

Become part of Essentia's accomplished team where our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.

Education Qualifications:

No education requirement

Key Responsibilities:

  • Responsible for dispatch of ground transportation teams
  • Following flights during transport
  • Communication with referring and receiving physicians, nursing staff, 911 dispatch centers and EMS personnel

Must Have Skills:

  • Multi-task while still able to demonstrate effective communication skills in stressful situations
  • Portraying a calm manner with reasoned judgment 

Other Responsibilities include, but are not limited to:

  • Receiving all air and ground EMS radio transmission in-coming to Essentia and relaying medical information to hospital departments
  • Directing authorities and other responders to the appropriate place on campus
  • Monitoring video and intrusion systems
  • Dispatching of internal patient transportation with Transporters and Lift Team
  • Responding to Lifeline emergency calls
  • Entering data into database systems for information gathering and report generation

Licensure/Certification Qualifications:

  • EMT - Basic, or its equivalent, with current licensure in Minnesota or Wisconsin;
  • Or ability to complete EMT - Basic and obtain licensure in Minnesota or Wisconsin within one year from date of hire
Employee Benefits at Essentia Health*: Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.
Job Location: Building B - St Marys Medical Center
Shift Rotation: Day/Eve/Night Rotation (United States of America)
Shift Start/End: 0700, 1500, 2300/1500, 2300, 0700
Hours Per Pay Period: 72
Compensation Range: $20.28 - $30.07 / hour
Union: USWA Technical Workers SMMC (UTECH)
FTE: 0.9
Weekends: Yes
Call Obligations:
Sign On Bonus:

Job Details

Job Title Emergency Medical Services Dispatcher
Position Type Part Time
Requisition ID R064993
Location Duluth, Minnesota, 55805
Career Area Emergency Medical Services