Operations Manager

Education Qualifications:

Key Responsibilities:

• Provides input and drafts SBAR's for capital planning, new provider FTE's, pro formas and care delivery model changes. Accountable to ensure innovations and changes are implemented in assigned areas
• Ensures KPI's for assigned business units are achieved and/or actively engages others to create action plans to achieve KPI's
• Leads PDSA's and other improvement activities
• Provides coaching and feedback to direct reports. Mentors others to grow and advance management/leadership skills
• Leads budgeting, forecasting, and Medical Staff development planning to achieve organization growth objectives
• Accepts special projects as assigned by the Market or Division and participates in system wide or market wide committees as assigned
• Plans and executes complex agendas and leads team meetings to drive performance
• Actively participates in provider and staff recruitment activities and works closely with HR and Physician Services partners

Educational Requirements:

• Bachelor’s degree in business administration, healthcare administration or clinical / healthcare related field

Required Qualifications:

• 8 years of healthcare experience, preferably in a clinical setting, including 3 years of leadership experience
• Comprehensive understanding of revenue cycle workflows to ensure revenue accuracy of assigned areas
• Skilled at Dyad leadership collaboration

Preferred Qualifications:

• Masters degree