Patient Access Representative (0.6 FTE - D/E)

Job Description:

Join our dedicated healthcare team as a Patient Access Representative at St. Joseph’s Medical Center in scenic Brainerd, MN! This part-time position offers an excellent opportunity to contribute to a positive patient experience while enjoying the benefits of a flexible work schedule and comprehensive benefits package.Our benefits include:•Health/Dental/Vision Insurance•Paid Time Off•Employee Wellness Program•Paid Parental Leave•401(K) Employer Contributions•Paid Holidays•Adoption BenefitAs a Patient Access Representative, you will:•Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision. •Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.•Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.•Maintains all assigned work queues according to supervisor’s instructions and guidance.•Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.•Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.•Sanitizes registration equipment between each use and restocks basic supplies.•Other clerical duties as assigned.