A group of doctors walking down a hallway.

Job Description

Job Description:

We have an exciting opportunity for you to join Essentia Health as a Patient Scheduler at our new Miller Hill Ambulatory Surgery Center!Become part of Essentia's accomplished team where our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments. Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed.

Education Qualifications:

Key Responsibilities:

  • Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients

  • Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility

  • Coordinates the scheduling of services for patients including ancillary and procedure scheduling

  • Handles incoming calls, follow-up and referral work queues, ticket scheduling 

  • Proficiently and accurately enters data into the permanent electronic health record while talking with patients

  • Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes

Preferred Qualifications:

  • Previous patient access representative or scheduling experience preferred

Licensure/Certification Qualifications:

Come work with us!

Be a part of an organization that invests in you. We are actively reviewing applications for our Patient Scheduler openings. 

Submit your application today!

Job Location: Essentia Health Surgery Center - Miller Hill
Shift Rotation: Day Rotation (United States of America)
Shift Start/End: Varies/Varies
Hours Per Pay Period: 80
Compensation Range: $16.27 - $24.41 / hour
Union:
FTE: 1
Weekends: No
Call Obligations:
Sign On Bonus:

Job Details

Job Title Patient Scheduler
Position Type Full Time
Requisition ID R063260
Location Duluth, Minnesota, 55811
Career Area Patient Care Operations